Privacy Policy

Last Updated: September 3, 2025

1. Introduction Welcome to Popcorn FM! Your privacy is a top priority for us. This Privacy Policy explains what personal data Enceladus Digital Studios ("Popcorn FM," "we," "us," "our") collects from you, and how we use, share, and protect it when you use our mobile application (the "App") and related services (collectively, the "Service").

2. Information We Collect We collect information to provide and improve our Service. The types of information we collect are:

• A. Information You Provide to Us:
  • Account Information: When you register, you provide us with personal information such as your name, email address, and mobile number.
  • Payment Information: If you purchase "Corns" or other services, our third-party payment processors will collect your payment card information. We do not store your full payment card details.
  • Communications: We collect information when you contact us for customer support or provide feedback.
  • User Contributions: We may collect content or information you voluntarily submit, for example, if you wish to contribute as a creator.
• B. Information We Collect Automatically:
  • Usage Data: We collect information about your activity on our Service, such as your listening history, content you browse, search queries, favorited creators, and interactions with features.
  • Device & Technical Data: We collect data from the device you use, including IP address, device type, operating system, app version, approximate location and crash data.

3. How We Use Your Information We use the information we collect for several purposes, including:

• To Provide and Maintain the Service: To manage your account, process your transactions, and deliver the audio content you request.
• To Personalize Your Experience: To recommend stories and creators you might like and to customize your in-app experience.
• To Improve Our Service: To analyze usage patterns, understand our user base, and develop new features and content.
• To Develop AI Features: To train our machine learning models to provide innovative features, such as personalized content and dynamic story elements. This is done using aggregated and anonymized data where possible to protect your privacy.
• To Communicate with You: To send you service updates, promotional offers, and respond to your support requests.
• For Safety, Security, and Legal Compliance: To protect against fraud and abuse, and to comply with legal obligations.

4. How We Share Your Information We do not sell your personal information to third parties. We only share your data in the following circumstances:

• With Third-Party Service Providers: We share information with trusted vendors who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), payment processing, and analytics. These providers are obligated to protect your data.
• For Legal Reasons: We may disclose your information if required by law or in response to a valid legal process.
• In Case of a Business Transfer: If Popcorn FM is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security We implement industry-standard technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

6. Data Retention We retain your personal data for as long as your account is active or as needed to provide you with the Service. We may also retain information for a longer period as required for our legitimate business purposes, such as record-keeping and legal compliance.

7. Your Rights and Choices You have certain rights regarding your personal data. You can access and update your account information through the app's settings. You may also request the deletion of your account and associated personal data by contacting us directly. You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those messages. Further data deletion details can be seen in this page.

8. Children’s Privacy Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from them without parental consent. If we become aware that we have collected information from a child under 16, we will take steps to delete it.

9. International Data Transfers Our Service is global, and your information may be stored and processed on servers located outside of your country of residence. By using our Service, you consent to the transfer of your information to these locations.

10. Changes to This Policy We may update this Privacy Policy from time to time. We will notify you through email or as app notification of any significant changes by posting the new policy in the App and on our website.

11. Contact Us If you have any questions or concerns about this Privacy Policy or your data, please contact our Data Privacy Officer at: contact@popcornfm.com